You are using the website of Echelon. Echelon is owned and operated by Pixie Labs (UK) Ltd of Unit 11 Hove Business Centre, Fonthill Road, Hove, BN3 6HA, United Kingdom with registered company number 08544578.

By using Echelon you agree to this full set of Terms & Conditions.

You accept all risks from using Echelon. We will not be responsible for damage (including damage caused by viruses) to your computer or software, or any losses you suffer as a result of using, subscribing to, viewing, or installing Echelon.

You must not, without our permission in writing: reproduce or copy Echelon including any of its interfaces, logos, styles or content.

Echelon makes no claim to the authenticity, validity, quality or suitability of any content viewed using the website.

Echelon is not affiliated with nor endorsed by Twitter in any way. All Twitter content belongs to the original copyright holder as per the Twitter Terms of Service.

Subscribing to Echelon

Use of Echelon (beyond any free trial) requires a paid monthly subscription.

All payments for subscription packages are handled by Bright Market LLC t/a FastSpring which is a PCI-compliant payment provider. Neither Echelon nor Pixie Labs (UK) Ltd handles any user credit card details.

Echelon subscription fees are purely for the use of the Echelon system and infrastructure, and are not to be interpreted as a payment or license fee for any Twitter content, nor do they imply any form of license between the original content rightsholder and you, the Echelon user.

Prices for monthly packages are subject to change on a monthly period. If you subscribe to a particular package but then change to a differently-priced package you will be charged or credited a pro-rata fee for the remainder of the month.

If you cancel your account entirely you will be billed until the end of your current billing cycle and will not be refunded.

Echelon is not accountable for any loss of service due to 3rd party outages, API changes or usage terms changes including (but not limited to):

  • A service disruption to Twitter or the Twitter API
  • A service disruption to Amazon web services (particularly EC2 and Route53)
  • A service disruption to Heroku
  • Improper content being posted to Twitter, or any violation of Twitter’s own terms of service
  • Your Twitter account hitting the standard Twitter request limit threshold.

A fair usage policy exists for all packages of Echelon. Echelon reserves the right to suspend any accounts which attract traffic above 1GB/month.

Privacy Policy

By using Echelon you agree that Echelon and Pixie Labs (UK) Ltd may gather your Twitter nickname, Facebook name or any other "handle" for social media accounts that we from time to time enable on the site. We may use this information to improve the Echelon service as well as other services built and operated by Pixie Labs (UK) Ltd. We may use this information to market services to you directly. As part of the Echelon website we may from time to time show your own Twitter handle or other public social media handle to other users. We will never pass on user details in bulk to 3rd parties.

Echelon and Pixie Labs (UK) Ltd may also collect usage patterns about you, including how often you use the site, which parts of the site you use, and what your IP address is. We use this information to provide a better quality service and to improve the quality of other Pixie Labs (UK) Ltd services. We will never pass on this information to 3rd parties or make it public.

Echelon or Pixie Labs (UK) Ltd may publish anonymised, aggregated user data for the purposes of marketing information or informational public blog posts and articles.

Echelon never stores your password for Twitter. When you log into Echelon using Twitter, we do not know or store your password at any point.

If you subscribe to Echelon we will collect your email address in order to facilitate your service. We store this information using industry-standard security and techniques, and will never knowingly share or publish this information to the public or 3rd parties.

Cookie Policy

A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer’s hard disk so that the website can remember who you are.

A cookie will typically contain the name of the domain from which the cookie has come, the ‘lifetime’ of the cookie, and a value, usually a randomly generated unique number. Cookies can help a website to arrange content to match your preferred interests more quickly and are used by most major websites. Cookies cannot be used by themselves to identify you.

Disabling/enabling cookies

You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our site if cookies are disabled.

Google Analytics

Our website also uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help our websites analyse how users use the sites. The information generated by the cookie about your use of our websites (including your IP address) will be transmitted to and stored by Google on servers in the United States.

Google will use this information for the purpose of evaluating your use of our websites, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.


By using our websites, you consent to the processing of data about you by Echelon and Pixie Labs (UK) Ltd, its subsidiaries and Google in the manner and for the purposes set out above.